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Shipping & Handling

Shipping Policy

Shipping
Free shipping applies to all products except oversize items on orders over $200. For orders under $200 shipping and handling will be calculated on checkout.  Reflectors, air filters, hydro systems normally have to leave via freight and handling fees might apply. Shipping charges are for continental USA only.  Additional shipping charges to all other locations, including customs and/or duties for international orders.

Turnaround
All orders are processed within 24 hrs and shipped within 72 hours (most shipped in 24 hrs Monday - Friday) depending on availability of the product at the time of purchase.

Carriers

We use the following carriers to deliver our orders:
USPS
Fedex
UPS
R&L, Estes, UPS Freight or other Carriers for larger LTL orders


Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.   All purchases of $150 or more are SHIPPED SIGNATURE REQUIRED.
You may track your packages using our system or by going directly to the carrier's website below.
USPS
FedEX
UPS
R&L Carriers

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout you will have opportunity to review cost of shipping, prior to purchase. 


Back Orders 
If an item goes on back order we will email you and let you know. Depending on the situation of the backorder we will prodivde you several options,
including waiting for product to arrive, send you a similar product, or refund your purchase.


Countries We Ship To:
We work with your broker or freight forwarder to ship your hydroponics, gardening, aquaponics, and agriculture products to your country. If you don't see your country on this list please contact us and we will try our best to help you get the items you need. 

Albania

Algeria

Andorra

Angola

Anguilla

Antigua & Barbuda

Argentina

Armenia

Australia

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin

Bermuda

Bhutan

Bolivia

Bosnia & Herzegovina

Botswana

Brazil

Brunei Darussalam

Bulgaria

Burkina Faso

Myanmar/Burma

Burundi

Cambodia

Cameroon

Canada

Cape Verde

Cayman Islands

Central African Republic

Chad

Chile

China

Colombia

Comoros

Congo

Costa Rica

Croatia

Cyprus

Czech Republic

Democratic Republic of the Congo

Denmark

Djibouti

Dominican Republic

Dominica

Ecuador

Egypt

El Salvador

Equatorial Guinea

Eritrea

Estonia

Ethiopia

Fiji

Finland

France

French Guiana

Gabon

Gambia

Georgia

Germany

Ghana

Great Britain

Greece

Grenada

Guadeloupe

Guatemala

Guinea

Guinea-Bissau

Guyana

Haiti

Honduras

Hungary

Iceland

India

Indonesia

Iraq

Israel and the Occupied Territories

Italy

Ivory Coast (Cote d'Ivoire)

Jamaica

Japan

Jordan

Kazakhstan

Kenya

Kosovo

Kuwait

Kyrgyz Republic (Kyrgyzstan)

Laos

Latvia

Lebanon

Lesotho

Liberia

Libya

Liechtenstein

Lithuania

Luxembourg

Republic of Macedonia

Madagascar

Malawi

Malaysia

Maldives

Mali

Malta

Martinique

Mauritania

Mauritius

Mayotte

Mexico

Moldova, Republic of

Monaco

Mongolia

Montenegro

Montserrat

Morocco

Mozambique

Namibia

Nepal

Netherlands

New Zealand

Nicaragua

Niger

Nigeria

Norway

Oman

Pacific Islands

Pakistan

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Poland

Portugal

Puerto Rico

Qatar

Reunion

Romania

Rwanda

Saint Kitts and Nevis

Saint Lucia

Saint Vincent's & Grenadines

Samoa

Sao Tome and Principe

Saudi Arabia

Senegal

Serbia

Seychelles

Sierra Leone

Singapore

Slovak Republic (Slovakia)

Slovenia

Solomon Islands

Somalia

South Africa

Korea, Republic of (South Korea)

South Sudan

Spain

Sri Lanka

Suriname

Swaziland

Sweden

Switzerland

Tajikistan

Tanzania

Thailand

Timor Leste

Togo

Trinidad & Tobago

Tunisia

Turkmenistan

Turks & Caicos Islands

Uganda

United Arab Emirates

United States of America (USA)

Uruguay

Uzbekistan

Venezuela

Vietnam

Virgin Islands (UK)

Virgin Islands (US)

Yemen

Zambia

Zimbabwe